Travel services in Italy: transfers, tax free and concierge
Your stay in Italy, arranged by one team.
The team that met you at the gate arranges your car, your tax-free refund, your tables and anything else you need until you fly home.
5.0 on Google · 51 reviews- 7 servicesBeyond the airport
- One contactFor your whole stay
- Day and nightLive desk
What else can Elysium arrange in Italy?
Besides VIP meet & greet at airports and railway stations, Elysium Exclusive arranges private chauffeur transfers, fast track and priority check-in, tax-free assistance, lost luggage recovery, concierge, medical assistance and private jet or yacht charter, all through one point of contact.
- Main service
- Airport meet & greet
- On the road
- Private chauffeurs
- At the airport
- Passport control, tax free
- During your stay
- Concierge, medical
Our services
Each one can be booked alone, or added to your arrival.
Private chauffeur transfers
From the terminal door to your hotel, to the lakes or across the border: an executive car and a multilingual chauffeur, timed to your flight by the team that met you at the gate.
Passport control facilitation
Your agent walks you through passport control, the EU's new entry registration, security and check-in, using priority lanes wherever the airport opens them.
Tax-free assistance
Your agent checks your forms, takes you through customs validation and the refund desk, and plans it all around your flight.
Concierge in Italy
A table tonight, a private guide tomorrow, a request at three in the morning: the team that met you at the airport looks after your whole stay.
Lost luggage recovery
We file the report with you before you leave the hall, follow the airline every day and bring your luggage to your hotel when it is found.
Medical assistance
If you need a doctor during your stay, we arrange it: a visit at your hotel, an appointment at a private clinic, help with your insurance and someone to translate.
Private jet and yacht charter
Fly between Italy's cities and across Europe on your schedule, or sail the Mediterranean with your own crew, with the same team on the ground when you land or come ashore.
One number for your whole stay
Behind every service there is the same operations desk, day and night. Ask once, and we coordinate the rest: the car with your flight, the tax-free stop with your departure, the doctor with your hotel.
- One quote for every service
- One contact from arrival to departure
- Updates on WhatsApp
One team, rated 5.0
Reviews left on Google.
- Fatma K.
I had an exceptional experience with the VIP service at Rome airport. From the start, everything was perfectly organised. They coordinated everything flawlessly with my driver, guiding him precisely to the …
Read the full review by Fatma K. on Google - David F.
Elysium Exclusive was excellent, I highly recommend them. From the VIP airport service to the private car and the porter service all the way to the train in Rome, the service was first class and the price great.
- Domenico C.
Flawless service at Milan Malpensa. From landing to getting into the car, everything was perfect.
Services: your questions
Anything else, our team answers on WhatsApp.
Can services be combined in one request?
Yes. Meet & greet, chauffeur, tax-free assistance and concierge can all be arranged together, with one quote and one point of contact.
Can I book a service without the meet & greet?
Yes. Every service can be booked on its own, although most guests start with their arrival.
Are the services available outside Rome and Milan?
Yes. Transfers, concierge and medical assistance cover every major Italian city; ask us for any other place.
It all starts with the arrival
Our main service, at every major airport and railway station in Italy.
Airport meet & greet
Rome and Milan every day, every other major Italian airport on request.
Station meet & greet
On the platform at Roma Termini, Roma Tiburtina, Milano Centrale and more.