A smiling agent guides a family with a young girl through a bright, uncrowded terminal.

VIP meet & greet and private transfers in Italy

Step off the plane. Italy is already taken care of.

Your agent waits at the gate, walks you through passport control and hands you to your private chauffeur. Or book the car on its own, from any airport, station or address, and see the fare straight away. Across Italy and Europe, every day.

See your price straight away. You pay nothing now: we confirm in writing within 2 hours, then send a secure payment link.

Prefer to talk? Chat with us on WhatsApp5.0 on Google · 51 reviews
  • Own agentsRome and Milan, every day
  • Italy & EuropeEvery major airport and station
  • Confirmed in 2 hoursYou pay nothing now

How it works

One agent and one team, from the moment you book to the moment you close the car door.

  1. A smiling agent in a navy suit holds up a small card at a bright arrivals gate.

    Meet your agent

    The day before, you receive your agent's name and the exact meeting point on WhatsApp.

  2. A smiling traveller looks out of a private jet window at the sunny Italian coast while a steward brings water.

    We follow your flight

    Early or late, your agent moves with your landing time. You never wait alone.

  3. A smiling agent guides a family with a young girl through a bright, uncrowded terminal.

    Through passport control, never alone

    Passport control, the EU's new Entry/Exit registration and baggage claim, with your agent beside you, priority lanes wherever the border police open them, and a porter for your bags.

  4. Outside a sunny terminal, a chauffeur opens the door of a black sedan for a laughing traveller while the agent loads her suitcase.

    Straight to your car

    Your agent walks you to your chauffeur at the door, or to your car rental desk. One contact, from the gate to your hotel.

5.0 on Google · 51 reviews

VIP Meet & Greet in Italy

One service, porter included, from the gate to your car. Prices for Rome, Milan and Naples are online, taxes included; anywhere else we confirm in writing within 2 hours.

From €270.00an arrival or a departure, 1 traveller, porter included

Your agent through the airport, from the gate to your car, with a porter for your luggage.

  • Met at the gate, as close to the aircraft as the airport allows, or as you step out of the car on departure
  • Followed by your agent from the first moment to the last: from the gate to your driver or your car rental desk
  • Help at every step and formality in the terminal
  • Porter service: 2 bags for each traveller, included
  • Tax-free refund assistance before you fly: forms, customs and validation
  • Your flight tracked in real time
  • Passport facilitation, on departure
  • Security fast track, on departure
Book Meet & Greet
  • You pay nothing now
  • Free cancellation up to 24 hours before
  • Flight tracked live
  • Updates on WhatsApp
  • 18airports across Italy
  • 7major railway stations
  • 24/7live operations desk

Private transfers across Italy

An executive sedan, a van or an S-Class with a professional chauffeur, from the airport, the station or any address. Choose a journey to see every car and its fare.

Lowest fare for an executive sedan, taxes included. Distances and driving times are approximate.

Rated 5.0 by the travellers we meet

Families, business travellers and travel agencies, in their own words on Google.

Google Reviews5.0Rated 5.0 out of 5,51 reviews · Read them on Google
  • Sara A.Google review

    Without exaggerating, one of the best companies in Italy. I used their services at the Rome and Milan airports and they were incredibly professional and helpful. They pay close attention to detail and go out of their way to …

    Read the full review by Sara A. on Google
  • Fatma K.Google review

    I had an exceptional experience with the VIP service at Rome airport. From the start, everything was perfectly organised. They coordinated everything flawlessly with my driver, guiding him precisely to the …

    Read the full review by Fatma K. on Google
  • Maria M.Google review

    I booked the service with Carlo for my family, five of us, and it was an excellent experience from start to finish. Thanks to Carlo, everything was incredibly fast and smooth. We didn't have to queue, which …

    Read the full review by Maria M. on Google
  • David F.Google review

    Elysium Exclusive was excellent, I highly recommend them. From the VIP airport service to the private car and the porter service all the way to the train in Rome, the service was first class and the price great.

  • Davide F.Google review

    A unique, fantastic experience at Fiumicino airport. The staff were exceptional and highly professional: they welcomed us right at the aircraft door and showed their expertise the whole time. Highly recommended.

  • Domenico C.Google review

    Flawless service at Milan Malpensa. From landing to getting into the car, everything was perfect.

  • Elisa L.Google review

    I had an exceptional experience with Elysium Exclusive at Fiumicino airport. The best VIP Meet & Greet service I have ever used in Italy. From the start, their team was professional, discreet and …

    Read the full review by Elisa L. on Google
  • Giulia G.Google review

    I booked the service myself and felt completely at ease from the first phone call. The booking process was simple, clear and very professional. …

    Read the full review by Giulia G. on Google
  • Alanoud A.Google review

    The best airport transfer service in Italy. I used them in Rome and Naples. …

    Read the full review by Alanoud A. on Google
  • Mai A.Google review

    One of the best companies I have dealt with in Europe. The service is excellent and their professionalism first-rate. They are helpful, fast and make every airport procedure simple, from arrival to …

    Read the full review by Mai A. on Google
  • Charlie D.Google review

    Very professional. Punctual, and they did exactly what they promised. I will contact them again.

  • Ilaria R.Google review

    I had a wonderful experience with Carlo. He is professional and reliable. From the start, he was attentive, responsive and determined to deliver the best possible result.

  • Waleed A.Google review

    I used their service on my honeymoon and it was excellent, truly commendable.

  • Andrea P.Google review

    Great service at Fiumicino airport. We were surprised by the professionalism and expertise of the team.

  • Mattia S.Google review

    A smooth arrival at Fiumicino airport. Highly recommended.

  • Mick S.Google review

    We found the service excellent and very professional. I would definitely recommend this company.

  • Martina V.Google review

    Excellent service. I was leaving early and risked missing my flight. Thanks to the staff I relied on, I got everything done quickly, with flawless assistance. Reliable and punctual. Highly recommended.

  • Aviv S.Google review

    As a travel agency working with VIP clients, we highly recommend Elysium Exclusive for its airport and train assistance. Professional, reliable and always able to guarantee an experience …

    Read the full review by Aviv S. on Google
  • Mark A.Google review

    A truly exceptional and highly professional service! After bad experiences with other agencies that promised Fast Track access and didn't deliver, we were hesitant at first. …

    Read the full review by Mark A. on Google
  • Maria Teresa D.Google review

    As a travel agency specialising in VIP services, we booked a meet & greet with Elysium at Rome Fiumicino and a departure from Milan Malpensa for our clients. …

    Read the full review by Maria Teresa D. on Google
  • Thamer A.Google review

    The welcome service during my trip to Italy with my family was excellent! The team was friendly and professional, making our journey smooth and trouble-free. Special thanks to Carlo for his fantastic support. Highly recommended!

  • Khaled A.Google review

    My experience with the airport welcome service in Rome was fantastic in every way. The staff were extremely professional and punctual, assisting us from the moment we arrived until the …

    Read the full review by Khaled A. on Google
  • Ramzi K.Google review

    I had an excellent experience from the moment I contacted them for information to the quick, flawless booking confirmation. I immediately received the contact details of my agent for …

    Read the full review by Ramzi K. on Google
  • Sveva C.Google review

    From my arrival, everything was handled with the utmost professionalism and care. The staff were punctual, courteous and extremely attentive to every detail, making the whole airport process smooth and stress-free.

  • Saammaar A.Google review

    One of the most comfortable companies I have ever dealt with. Everyone was helpful, from the first phone call to the airport services and all the way back home. …

    Read the full review by Saammaar A. on Google
  • L. I.Google review

    I recently landed at Rome Fiumicino and was warmly welcomed by the Elysium staff, who made sure my arrival was absolutely perfect. From the moment I stepped off the plane, they took care of …

    Read the full review by L. I. on Google
  • Haifa M.Google review

    Excellent service, punctual, and well-kept cars. Carlo was very helpful.

  • Dana A.Google review

    Absolutely fantastic! They take care of every detail of the trip, making sure you don't have to worry about what to do at the airport.

  • Leonardo M.Google review

    Perfect professionalism and organisation. I always rely on them to travel safely and without worries.

  • F. B.Google review

    Excellent service and treatment, even though I contacted Carlo only two hours before the service.

  • Andrea G.Google review

    The best service in Italy! Quality, elegance and perfect timing!

  • Amro M.Google review

    Great service, with super efficient and reliable staff.

A sunny terrace above the rooftops of Rome, with St Peter's dome on the horizon.An agent chats with a traveller in a bright airport lounge, the snow-capped Alps beyond the windows.On a sunlit platform under an iron and glass roof, an agent shakes hands with a traveller stepping off a high-speed train.At the water taxi dock of Venice airport, an agent helps a smiling traveller aboard while a porter loads her suitcases.

Every major airport and station in Italy

Our own agents in Rome and Milan. Everywhere else, trusted local partners, coordinated end to end by our team, with one point of contact.

Which airports do you cover in Rome?

Rome Fiumicino (Terminal 1 and Terminal 3) and Rome Ciampino, including private aviation.

And in Milan?

Milan Malpensa (Terminal 1 and Terminal 2), Milan Linate and Milan Bergamo Orio al Serio.

What about the rest of Italy?

Venice, Verona, Turin, Genoa, Bologna, Florence, Pisa, Naples, Bari, Olbia, Cagliari, Palermo and Catania, and the main railway stations, with trusted local partners coordinated end to end by our team.

And outside Italy?

Paris Charles de Gaulle already, and more of Europe as our network grows. Tell us where you land and we confirm in writing within 2 hours.

FCOCIA

Fiumicino and Ciampino, every day, with our own team on the ground.

Explore Rome
MXPLINBGY

Malpensa, Linate and Bergamo, from the gate to the city or the lakes.

Explore Milan
TerminiTiburtinaCentrale

Met on the platform at Roma Termini, Roma Tiburtina and Milano Centrale.

Explore Railway stations
VCEFLRNAPCTAOLB

Venice, Florence, Naples, Sicily, Sardinia and every other major airport, with trusted local partners and one point of contact.

Explore All of Italy

Before you book

Cancelling, paying, a late flight: the answers travellers ask for first, for meet & greet and transfers alike.

Can I cancel?

Yes. Cancellation is free up to 24 hours before the service, for meet & greet and transfers alike. From 24 to 12 hours before, 50% is charged; within 12 hours, 100%. Plans change: tell us on WhatsApp or by email and we confirm the cancellation in writing.

How do I pay?

You pay nothing now. Once we confirm your booking in writing, within 2 hours, you pay by card through a secure Stripe link. Nothing is charged when you send your request, and the price we confirm is the price you pay.

What happens if my flight is delayed or lands early?

We track every flight in real time and move your agent to the actual landing time; your chauffeur, if you booked one, adjusts to it too. A delay never means you are left waiting alone, and you are never asked to pay for your agent's waiting. If your flight is cancelled or moved to another day, tell us as soon as you know and we rearrange your service wherever we can.

What happens after I book?

Within 2 hours we confirm availability and the price in writing. Then you receive the secure Stripe link to pay by card. The day before you travel, you receive your agent's name and the exact meeting point on WhatsApp, and on the day you have a direct line to your agent and to our operations desk.

How much does meet & greet cost?

In Rome, Milan and Naples the price is published, for the whole party and with a porter for 2 bags each included: an arrival or a departure is €270.00 for one traveller, €340.00 for two and €710.00 for eight. A connection starts at €300.00 when your bags stay checked through, and at €340.00 when you collect them and check in again. Taxes are included. Larger groups and every other airport or station are quoted in writing within 2 hours.

Who will meet me?

Our own agents in Rome and Milan. Everywhere else, trusted local partners, coordinated end to end by our team, with one point of contact. Whoever meets you, you receive their name before you travel, and our desk follows your arrival from start to finish.

How will I recognise my agent?

Before you travel we send you your agent's name and the exact meeting point. On the day, your agent waits holding a card with your name, and you have a direct WhatsApp line to them and to our operations desk.

Is fast track always available?

Priority lanes depend on the airport, the terminal and the border police on the day. Where they are open, we use them; where they are not, your agent stays with you and handles everything that can be handled. We tell you in advance what to expect.

Do you help with the EU Entry/Exit System (EES)?

Yes. Since October 2025, non-EU travellers are registered in the Entry/Exit System when they enter the Schengen area. Your agent explains the steps, guides you to the right kiosk or desk and stays with you until you are through.

Can you assist children, older travellers or passengers with reduced mobility?

Yes. Tell us when you book and we organise the right support: wheelchair assistance through the airport's own service, help with pushchairs and bags, and extra time at every step.

Can I book for someone else?

Of course. Many requests come from executive assistants, families and travel agencies. We keep both you and the traveller informed, each on your own channel.

Your clients, our responsibility

Travel agencies, advisors and concierge companies trust us with their most important arrivals and transfers. Our team runs every booking, from the first quote to the car door, and keeps you informed at every step.

  • Own agents in Rome and Milan, trusted local partners everywhere else
  • A live desk that answers day and night
  • Agent name and meeting point for every booking
  • Partner rates on request, quotes within 2 hours
  • Meet & greet and transfers, one coordinator for all your clients
In a sunlit hotel lobby, an agent delivers a suitcase to a smiling traveller.