Elysium Exclusive

Lost Luggage Recovery & VIP Travel Assistance

Missing your luggage doesn’t have to mean missing peace of mind.Our dedicated baggage recovery service manages the entire process—from reporting the loss to delivering your bag directly to your hotel—so you can focus on enjoying your trip, stress-free.

Schedule with our Concierge

We take care of everything, from Lost & Found to your doorstep

As soon as your luggage is reported missing, our team steps in.
We handle the Lost & Found procedures at the airport, liaise directly with airline staff, track your baggage in real-time, and coordinate delivery to your hotel once recovered.
Forget long lines and frustrating phone calls—our personalized approach ensures complete support, timely updates, and absolute convenience.

Why travelers trust our lost luggage service:

  • No waiting or bureaucracy—just results
  • Ongoing updates from a dedicated assistant
  • Delivery of your luggage to your hotel or residence
  • Total discretion and premium-level service
Schedule with our Concierge

Your VIP journey begins here

Speak with someone who listens, understands, and plans with care. Because luxury isn’t just about comfort, it’s about being truly taken care of.

Schedule with a Concierge

Everything you need to know

If you’ve lost your luggage, simply contact our concierge. We’ll handle the entire process for you—from reporting the loss to tracking the bag and arranging delivery to your hotel or residence. No queues, no stress.

While we are based at Rome Fiumicino, our lost luggage assistance is available at major airports across Italy and Europe. Contact us to confirm availability at your arrival airport.

Yes. We take care of all communications with airport Lost & Found and the airline. Our team files the necessary reports and follows up daily to ensure your baggage is located as quickly as possible.

Absolutely. A dedicated assistant will keep you informed at every step—from the moment the loss is reported to the final delivery. You’ll never be left wondering where your luggage is.

Yes, once your baggage is recovered, we arrange safe and timely delivery to your accommodation, so you don’t need to return to the airport.

Our lost luggage service is tailored for travelers seeking comfort, discretion, and complete support. Whether you’re traveling for business or leisure, we manage the recovery with the same precision and care.