
Passport control facilitation and fast track
The quickest way into Italy.
Your agent walks you through passport control, the EU's new entry registration, security and check-in, using priority lanes wherever the airport opens them.
Prefer to talk? Chat with us on WhatsApp5.0 on Google · 51 reviewsHow does passport control facilitation (fast track) work?
Your agent meets you at the terminal, takes you to priority check-in and through the fast track lanes at security and passport control where the airport offers them, and stays with you to the gate or to the exit. It works on arrival, departure and connection, in any travel class.
- Where
- Rome, Milan and more
- When
- Arrival · Departure · Transit
- Travel class
- Any
- Includes
- Escort and luggage help
Every checkpoint, with someone at your side
Priority lanes depend on the airport and on the authorities on the day: where they are closed, your agent still guides you through the fastest way and handles everything that can be handled.
- Priority check-in assistance
- Help through passport control and EES registration
- Escort through restricted areas
- Support with luggage and boarding

Two ways through passport control
Since the EU's Entry/Exit System went live, a first entry for non-EU travellers takes longer: fingerprints and a photo at the border. Your agent walks you through it, and through every other checkpoint.
- Aircraft door
- Passport control
- Baggage claim
- Car at the kerb
- EES since 12 Oct 2025
- Non-EU travellers are registered at their first entry to the Schengen area, with fingerprints and a facial image.
- Fully in use since 10 Apr 2026
- Passport stamps are replaced by the digital record at every Schengen border, Italian airports included.
- Priority lanes where open
- They are run by the airports and the border police. We tell you before you fly what to expect on your flight.
Guests who travelled with us
Reviews left on Google.
- Martina V.
Excellent service. I was leaving early and risked missing my flight. Thanks to the staff I relied on, I got everything done quickly, with flawless assistance. Reliable and punctual. Highly recommended.
- Maria M.
I booked the service with Carlo for my family, five of us, and it was an excellent experience from start to finish. Thanks to Carlo, everything was incredibly fast and smooth. We didn't have to queue, which …
Read the full review by Maria M. on Google - Mark A.
A truly exceptional and highly professional service! After bad experiences with other agencies that promised Fast Track access and didn't deliver, we were hesitant at first. …
Read the full review by Mark A. on Google
Passport control facilitation: your questions
Anything else, our team answers on WhatsApp.
Is fast track guaranteed at every airport?
Priority lanes are run by the airports and the border police, and their availability can change. We tell you in advance what to expect on your flight, and your agent stays with you either way.
Can I use it with an economy ticket?
Yes. The service is available whatever your travel class.
Does it work for families and groups?
Yes. Your whole party travels together with the agent, with help for children and luggage.
More from Elysium
Everything after the airport, from the same team.

Private chauffeur transfers
From the terminal door to your hotel, to the lakes or across the border: an executive car and a multilingual chauffeur, timed to your flight by the team that met you at the gate.

Tax-free assistance
Your agent checks your forms, takes you through customs validation and the refund desk, and plans it all around your flight.

Concierge in Italy
A table tonight, a private guide tomorrow, a request at three in the morning: the team that met you at the airport looks after your whole stay.

Lost luggage recovery
We file the report with you before you leave the hall, follow the airline every day and bring your luggage to your hotel when it is found.

Medical assistance
If you need a doctor during your stay, we arrange it: a visit at your hotel, an appointment at a private clinic, help with your insurance and someone to translate.

Private jet and yacht charter
Fly between Italy's cities and across Europe on your schedule, or sail the Mediterranean with your own crew, with the same team on the ground when you land or come ashore.