Concierge service in Italy, day and night
Say what you would like. Consider it arranged.
A table tonight, a private guide tomorrow, a request at three in the morning: the team that met you at the airport looks after your whole stay.
5.0 on Google · 51 reviewsWhat can the Elysium concierge arrange?
Restaurant and hotel bookings, private transfers and car hire, personal shopping and boutique appointments, events, jet and yacht charter, security and any last-minute request during your stay in Italy, handled day and night by one team with complete discretion.
- Availability
- Day and night
- Where
- All of Italy
- Languages
- Multilingual team
- Contact
- One number
One team, for everything after the airport
Business trip, holiday or a move to Italy: we handle the logistics and the details so your time stays your own.
- Restaurant and five-star hotel bookings
- Personal shopping and boutique access
- Events and lifestyle management
- Personal security on request
What we arrange
A few examples of what our guests ask for most.
Reservations
Tables that are hard to get, last-minute hotel rooms, private tours and museum visits.
Getting around
Chauffeurs, car hire, private jets and yachts, all coordinated with your arrival and departure.
Shopping
Personal shoppers, private appointments in boutiques and tax-free assistance before you leave.
Anything else
From a forgotten charger to an urgent change of plans, at any hour.
Guests who travelled with us
Reviews left on Google.
- Sara A.
Without exaggerating, one of the best companies in Italy. I used their services at the Rome and Milan airports and they were incredibly professional and helpful. They pay close attention to detail and go out of their way to …
Read the full review by Sara A. on Google - Martina V.
Excellent service. I was leaving early and risked missing my flight. Thanks to the staff I relied on, I got everything done quickly, with flawless assistance. Reliable and punctual. Highly recommended.
- Fatma K.
I had an exceptional experience with the VIP service at Rome airport. From the start, everything was perfectly organised. They coordinated everything flawlessly with my driver, guiding him precisely to the …
Read the full review by Fatma K. on Google
Concierge in Italy: your questions
Anything else, our team answers on WhatsApp.
Is the concierge available at night?
Yes. Our team answers day and night, on the same number you used to book.
Can I use the concierge without booking a meet & greet?
Yes, although most guests start with their arrival and keep the same contact for the rest of their stay.
More from Elysium
Everything after the airport, from the same team.
Private chauffeur transfers
From the terminal door to your hotel, to the lakes or across the border: an executive car and a multilingual chauffeur, timed to your flight by the team that met you at the gate.
Passport control facilitation
Your agent walks you through passport control, the EU's new entry registration, security and check-in, using priority lanes wherever the airport opens them.
Tax-free assistance
Your agent checks your forms, takes you through customs validation and the refund desk, and plans it all around your flight.
Lost luggage recovery
We file the report with you before you leave the hall, follow the airline every day and bring your luggage to your hotel when it is found.
Medical assistance
If you need a doctor during your stay, we arrange it: a visit at your hotel, an appointment at a private clinic, help with your insurance and someone to translate.
Private jet and yacht charter
Fly between Italy's cities and across Europe on your schedule, or sail the Mediterranean with your own crew, with the same team on the ground when you land or come ashore.